Payment & Insurance

At Promenade Center For Dentistry, we want every patient to feel informed and confident about the cost of their care.

Before any treatment is completed in our Charlotte, NC office, you will receive a written treatment plan and cost estimate with a clear outline of your payment options. Our goal is to remove financial surprises so you can focus on your oral health.

Clear Treatment Plans Before Care

Transparency is important to us. For recommended treatment, we provide a detailed plan that includes:

  • Proposed services: A breakdown of the care recommended for your smile.
  • Estimated fees: An outline of expected costs for each portion of treatment.
  • Insurance estimates: When applicable, an estimate of what your plan may contribute.
  • Payment options: Ways to manage your portion of the investment comfortably.

If you ever have questions about your treatment plan or estimate, our front office team is happy to review it with you and explain any details. 

Dental Insurance & In-Network Plans

We are in network with many major dental insurance companies. Even though dental insurance is an agreement between you, your employer, and the insurance carrier, our team works hard to help you maximize your benefits.

Our insurance coordinators are well-trained and can assist with:

  • Verifying benefits: Helping you understand what your plan may cover.
  • Filing claims: Submitting claims on your behalf as a courtesy.
  • Explaining estimates: Reviewing how your insurance may contribute to treatment.

Because plans and networks change, we encourage you to call us so we can confirm whether we are currently in network with your specific plan.

No Insurance? Flexible Payment Options

If you do not have dental insurance, you can still receive the care you need. We offer several convenient ways to handle payment:

  • Accepted forms of payment: We accept cash, checks, and major credit cards.
  • Third-party financing: Options are available to spread payments out over time.

Our team will work with you to find a payment approach that fits your budget while still supporting high-quality care.

In-House Savings Plan

For patients without insurance, we offer an in-office savings plan designed to make routine care more accessible. With this plan, you can typically enjoy benefits such as:

  • Preventive visits: Two cleanings per year and routine x-rays (as recommended).
  • Emergency exam: A limited exam for urgent concerns when needed.
  • Treatment discounts: A reduced fee on many additional dental services.

Many patients who do not have dental insurance find this plan to be a simple, predictable way to maintain their oral health.

CareCredit Financing

We also partner with CareCredit, a third-party financing company, to provide additional flexibility for larger treatment plans or services not fully covered by insurance. Qualified patients may take advantage of promotional financing options that allow them to:

  • Divide costs: Spread treatment fees into manageable monthly payments.
  • Start sooner: Move forward with recommended care without unnecessary delay.
  • Choose terms: Select from available plans that align with their budget.

If you are interested, our team can provide information on how to apply and discuss how CareCredit may be used for your dental care.

Our Commitment To Your Oral Health

At Promenade Center For Dentistry, our primary concern is your oral health and overall well-being. Financial conversations are always handled with respect and clarity so you can make informed decisions without pressure. Whether you use insurance, our savings plan, third-party financing, or pay directly, we are here to help you find a path that makes excellent dentistry achievable and sustainable for you and your family. 

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