Everything you need to know about visiting Promenade Center for Dentistry, from appointment scheduling to insurance coverage and treatment options.
Choosing a dentist for yourself or your family comes with questions, and we think you deserve straightforward answers before you ever sit in the chair. This page covers the things patients ask us most often, from how we handle anxiety and discomfort to what happens when a filling falls out on a Saturday night.
We built our practice on the idea that dental care should fit into your actual life, not the other way around. That means flexible payment arrangements, same-day appointments when something hurts, and a team of five dentists who can cover a wide range of needs under one roof at our Weddington Road office.
If you do not see your question answered here, give us a call at (704) 752-0052 or visit our Patient Resources page for forms and additional details.
We know dental visits can feel stressful. Our team takes time to explain each step, offers sedation options when needed, and works at a pace that keeps you relaxed throughout treatment.
We accept most major dental insurance plans and offer financing options, including our own in-house plan, so cost does not stand between you and the care you need.
Toothaches and broken teeth do not wait for a convenient time. We set aside appointment slots for urgent visits and will see you as quickly as our schedule allows.
Our practice is staffed by five dentists who collaborate on treatment planning, which means a broader range of expertise is available to you without needing to switch offices.
Whether this is your first appointment with us or your tenth cleaning, here is what you can count on each time you walk through our doors on Weddington Road.
New patients receive a full oral health assessment, digital X-rays, and a conversation about your dental history and goals before any treatment is recommended.
We walk through every option, including cost estimates and insurance coverage, so you can make an informed decision without feeling rushed or pressured.
Digital X-rays, intraoral cameras, and other modern tools help us catch issues early and show you exactly what we see, right on the chairside screen.
Our front desk team handles claim submissions and verifies benefits ahead of time, so you are not left guessing about what your plan covers.
After a procedure, our team is available by phone if you have questions about recovery, swelling, or medication, not just at your next scheduled visit.
With appointments available Monday through Friday and a team of five dentists, we can usually find a time that works around your family's schedule.
We pace every appointment to your comfort level and offer sedation choices for patients who feel anxious about dental work.
From digital imaging to intraoral cameras, our investment in current technology means faster, more accurate care. See our Advanced Technology page for details.
Every question you ask gets a real answer from someone trained to give it, not a script. We want you to leave understanding your own care.
We accept most major dental insurance plans, including Delta Dental, Cigna, Aetna, BCBS, and United Healthcare. Our front desk team verifies your benefits before your appointment so there are no surprises. If you do not have insurance, our in-house dental plan and financing options can help make treatment affordable. Visit our Payment & Insurance page for full details on accepted plans.
Call our office right away at (704) 752-0052 and describe your symptoms. We reserve time in our schedule for urgent cases such as broken teeth, severe pain, or knocked-out teeth, and we will get you in as soon as possible during our regular office hours. For issues that arise outside those hours, our voicemail provides guidance on next steps until we can see you.
Most patients do well with a professional cleaning and exam every six months. Some people with gum disease, a history of cavities, or other risk factors benefit from more frequent visits, and we will let you know during your exam if that applies to you. Regular checkups let us catch small issues before they turn into bigger, more expensive problems.
Yes, we welcome new patients of all ages. Our team of five dentists provides general and family dentistry, which means we can care for your whole household, from a child's first checkup to a parent's restorative work, without sending you to a separate specialist office for routine care.
Beyond traditional insurance, we offer a "Smile Now, Pay Later" financing option and our own in-house dental plan for patients without insurance coverage. We also accept online payments for your convenience. You can explore these options further on our Smile Now, Pay Later and Pay Online pages.
New patients should complete a medical and dental history form along with insurance information ahead of their visit to save time at check-in. You can find downloadable forms and a full overview of what to bring on our What to Expect & Forms page.
Yes. We understand that dental anxiety is common and real, so we offer sedation options to help nervous patients feel calm and comfortable throughout treatment. We will discuss which option fits your needs and health history during a consultation before any sedation is used.
We are located at 9735 Weddington Rd, Charlotte, NC 28277, United States. Our office is open Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 2:00 p.m. We are closed Saturday and Sunday. Call (704) 752-0052 to schedule or confirm an appointment time.
Promenade Center for Dentistry
Our caring team is ready to welcome you with gentle, personalized dental care. Book online or give us a call - we'd love to see you smile.
