A quick, secure way to settle your dental bill from home or on the go, without phone calls or mailed checks.
Taking care of a dental bill should not require setting aside part of your afternoon. At Promenade Center for Dentistry, we built our online payment option around a simple idea: you should be able to pay for your care on your own schedule, whether that is early in the morning before work or late at night once the kids are finally asleep.
Our secure online payment portal lets you view your balance, review your statement, and submit a payment using a credit card or debit card in just a few minutes. There is no need to call our Weddington Road office during business hours, wait on hold, or mail a check and wonder if it arrived on time. Everything happens through an encrypted connection designed to protect your personal and financial information.
Whether you are paying off a balance after insurance has processed a claim, covering a co-pay from a recent visit, or settling an estimate for upcoming treatment, our billing team has made the process as straightforward as possible. If you ever run into a question about a specific charge, our front desk staff is always happy to walk through your statement with you by phone.
We kept this process short on purpose. Most patients finish paying their balance in less time than it takes to park a car. Here is what to expect when you pay online:
Because our online portal is set up per account, please call our Weddington Road office and our billing coordinator will confirm your balance and send you a secure payment link by text or email.
Open the link on any phone, tablet, or computer to see a clear breakdown of your charges, any insurance adjustments already applied, and the exact amount due.
Enter your card details through our encrypted checkout and you will receive an emailed receipt within moments, ready to keep for your own records or insurance purposes.
We want paying your bill to be as flexible as possible, so our office accepts several ways to settle your account, whether you prefer to pay online, over the phone, or in person at our Charlotte location.
Dental visits already come with enough things to think about, from treatment recommendations to scheduling follow-ups. We never want the billing side of your experience to add to that stress. Our team reviews every statement carefully before it goes out so the numbers reflect what your insurance plan actually covers, not just an estimate.
If a claim is still processing with your insurance carrier when your statement is generated, we will note that clearly so you are not confused about what portion is truly owed. Our goal is for every bill from Promenade Center for Dentistry to be accurate, easy to read, and fast to pay.
For details on which insurance carriers we work with and how coverage is typically applied, visit our Payment & Insurance page or the Insurance overview. We also keep dedicated pages for Delta Dental, Cigna Dental, Aetna, Blue Cross Blue Shield, and United Healthcare patients.
Security is not an afterthought in our billing process. Every transaction through our payment portal runs through an encrypted connection, the same level of protection used by banks and major retailers.
Card numbers and personal details are encrypted the moment they are entered, keeping your information out of reach from anyone outside the transaction.
Each payment link is tied specifically to your account, so no one else can view your balance or treatment charges.
A confirmation and itemized receipt lands in your inbox right after payment, giving you a clean record for your files or your insurance.
If anything looks off on a statement, a real person on our billing team will walk through it with you, no automated phone trees required.
Most patients pay their balance online without needing any extra help, but there are a few situations where a quick phone call makes things easier. We would rather you ask a question than guess, so please contact us if any of the following apply:
You recently switched insurance plans and want your billing information updated before your next visit.
A charge on your statement does not match what you remember from your visit, or you have a question about a specific procedure code.
You would like to discuss a payment plan for a larger treatment, such as crowns, implants, or a full restorative plan.
Your insurance company denied or partially paid a claim and you want to confirm the next steps before paying the remaining balance.
You did not receive your secure payment link by text or email and need it resent.
You are paying on behalf of a family member and want to confirm the account you are applying funds to.
Our office is located at 9735 Weddington Rd, Charlotte, NC 28277, United States, and you are always welcome to stop by for directions if you would rather handle a payment in person. For general questions before or after your appointment, our Patient Resources page covers several other common topics, including scheduling and treatment preparation.
Call our office at (704) 752-0052 and let our billing coordinator know you would like to pay online. We will verify your balance and send a secure payment link to the phone number or email address on file within minutes.
Yes. Our payment portal uses encrypted checkout technology to protect your card number and personal details during the entire transaction. We do not store full card numbers on our own servers.
If your claim is still pending, we recommend waiting until your statement reflects the final insurance adjustment before paying in full. If you would like, our billing team can estimate your likely out-of-pocket amount so you can plan ahead, or you can pay a partial amount now and settle the remainder once the claim finalizes.
In most cases, yes. Health savings account and flexible spending account cards are typically processed the same way as a standard debit card through our payment portal or at our front desk.
Yes. For treatment plans such as crowns, bridges, implants, or more extensive restorative work, our team can discuss financing options that let you spread the cost over several months. Give our office a call to go over what fits your situation.
Please call us before submitting payment. Our billing team will go through your statement line by line, explain each charge, and correct anything that needs to be adjusted before you pay.
Promenade Center for Dentistry
Our caring team is ready to welcome you with gentle, personalized dental care. Book online or give us a call - we'd love to see you smile.
