We work with most major dental insurance plans and help you understand your benefits before every visit, no surprises involved.
Coverage Made Simple
Figuring out what your dental insurance actually covers can feel confusing, especially when plans use different language for the same procedures. At Promenade Center for Dentistry, we spend time up front so you know what to expect before any treatment starts, not after the bill arrives.
Every plan is different. Two patients with the same employer can carry different deductibles, annual maximums, and waiting periods, which is why we always recommend confirming your specific benefits rather than assuming coverage based on your insurance carrier's name alone.
Below, you will find the insurance providers our Weddington Road office commonly works with. If you do not see your plan listed, give us a call. We work with many PPO plans beyond what is shown here, and our front desk team can check your eligibility before you book.
What Coverage Really Means
Insurance companies write hundreds of plan variations under the same brand name. Just because your employer offers a plan through a particular carrier does not mean your coverage matches what a friend or family member has through the same company.
Deductibles, annual maximums, and waiting periods differ even within the same insurance company, so your actual out-of-pocket cost depends on your specific policy.
Before many procedures, our team contacts your insurance provider directly to confirm what is covered, so you are not guessing at the front desk.
We explain your estimated costs in plain language before treatment begins, answering questions about copays, percentages, and what counts toward your annual maximum.
Insurance Providers We Work With
This list reflects insurance companies we regularly file claims with and verify benefits for. New providers are added as our relationships with insurance networks grow, so if you do not see yours here, please call our office at (704) 752-0052 and we will check for you.
Promenade Center for Dentistry proudly welcomes Best Life policyholders in Charlotte, helping patients understand and maximize their dental benefits at every visit.
Promenade Center for Dentistry accepts Cigna dental plans, helping Charlotte patients use their benefits efficiently for cleanings, fillings, and more.
Promenade Center for Dentistry proudly accepts Delta Dental, helping Charlotte patients get quality care while making the most of their plan benefits.
Not seeing your plan among our provider cards above does not necessarily mean we cannot work with it. Many PPO plans allow you to see any licensed dentist, including out-of-network providers, and may still reimburse a portion of your visit. Our billing team can walk you through what "in-network" versus "out-of-network" actually means for your wallet before you commit to an appointment.
Before Your Visit
Verifying insurance benefits takes a little legwork, but it saves you from unpleasant surprises later. Here is what typically happens between scheduling your appointment and sitting in the treatment chair:
Good to Know
A few details tend to catch patients off guard when they assume their plan covers everything the same way. Keep these in mind as you plan your care:
No Insurance? No Problem
Not everyone in Charlotte carries dental insurance through an employer, and that should not stand between you and a healthy smile. We regularly see patients who pay for their own care directly, and we work with them to keep treatment affordable and clearly explained from the start.
We also accept payment through major credit cards and offer financing arrangements for larger treatment plans so you can space out payments rather than covering everything up front. Our front desk team is happy to talk through your options before you decide on a treatment plan, no pressure involved.
Helpful to Know
A little preparation goes a long way toward making your insurance work harder for you. These habits help patients avoid common billing surprises:
Most plans cover two cleanings per calendar year. Spacing these visits roughly six months apart helps you use your full benefit each year.
Annual maximums and deductibles reset at the start of the plan year for most employers, which is a good time to plan larger treatment.
If a procedure is recommended, ask us to check coverage first. It takes a short phone call and avoids an unexpected bill later.
If you would like to learn more about who provides your care before your first visit, take a look at our About page, or browse our full range of treatments on the Services page. For anything specific to your coverage, reaching out directly through our Contact page is always the fastest route to an answer.
Questions, Answered
A few things patients commonly ask us about dental insurance and payment before scheduling.
We work with most major PPO dental insurance plans, and the providers listed above reflect the companies we see most often from patients in Charlotte. Since plan details vary even within the same insurance company, the best way to confirm your specific coverage is to call our office at (704) 752-0052 with your member ID ready. We will check your benefits before you come in, so there are no surprises.
Not every provider we work with is always listed here, and many PPO plans allow you to visit any licensed dentist regardless of network status. Even if we are considered "out-of-network" for your particular plan, you may still receive partial reimbursement. Give us a call and we will look into your specific plan details before your visit.
Yes. For any significant procedure, we provide a written estimate that outlines what your insurance is expected to cover and what portion you will owe. We believe you should understand your costs before agreeing to treatment, not after receiving a bill in the mail.
Yes, we offer financing arrangements for larger treatment plans so you can spread payments over time instead of paying the full amount up front. We also accept major credit cards. Our front desk team can walk you through the available options based on the treatment you need.
Yes. We handle claim submission directly with your insurance company after your visit so you do not have to manage the paperwork yourself. If any additional information is needed from you, we will reach out directly before filing.
The easiest way is to call us at (704) 752-0052 before booking so our team can verify your coverage in advance, or you can schedule online and we will reach out to confirm details prior to your appointment. Either way, you will know what to expect before you sit in the chair.
Promenade Center for Dentistry
Our caring team is ready to welcome you with gentle, personalized dental care. Book online or give us a call - we'd love to see you smile.
