Your first visit to Promenade Center For Dentistry is an important step toward a healthier, more confident smile.
We want you to feel prepared, welcomed, and informed from the moment you schedule to the moment you arrive. On this page, you will find practical details about visiting our Charlotte, NC office, including patient forms, our mission, what to expect at your first appointment, and how to find us easily.
Mission Statement
Our practice is working together to realize a shared vision of uncompromising excellence in dentistry. Every member of our team is committed to providing care that is thoughtful, thorough, and centered on your needs.
To fulfill this mission, we are committed to:
- Listening carefully: We take time to hear your concerns, goals, and questions so we can tailor your care.
- Earning trust: We strive to build lasting relationships with our patients, our profession, and our community.
- Exceeding expectations: We aim to go beyond the basics in comfort, communication, and clinical quality.
- Supporting our team: We foster a creative, challenging, and compassionate professional environment.
- Improving continuously: We pursue ongoing growth and refinement at every level of the practice.
Patient Forms
To help your first visit run smoothly, we offer patient forms that you can complete in advance. Filling these out before your appointment allows our team to review your health history and insurance information, saving time when you arrive. Typically, new patients will be asked to complete:
- New patient packet: Provides your medical history, contact information, and consent for treatment so we can understand your background and needs.
Complete Form - Privacy form: Explains how your health information is used and protected, in accordance with privacy regulations.
If you prefer to complete forms in the office, we are happy to provide them when you arrive. Please plan to come a few minutes early so you have time to finish everything comfortably.
Insurance Carriers We Network With
Promenade Center For Dentistry is in network with many dental insurance carriers. While coverage and benefits vary from one plan to another, our goal is always to help you understand and make the most of your insurance.
Even though we are in network with specific companies, we file claims for a wide range of insurance plans as a courtesy. If you are unsure whether we work with your plan, our front office team will gladly review your information and confirm how we can help.
What To Expect At Your First Visit
Being well-prepared for your first appointment helps you feel more relaxed and allows the doctor to focus on what matters most: your oral health. Before your visit, it can be helpful to:
- Review your symptoms or concerns so you can share them clearly with the doctor.
- Complete or print your patient forms so check-in is quick.
- Look over our team and doctor profiles to become familiar with who you will be meeting.
During your first visit, you can typically expect a thorough exam, any necessary x-rays, and time with the doctor to discuss your goals and recommended next steps. We encourage you to ask questions and share what is most important to you so that your care plan reflects your priorities.
Driving Directions
Our Charlotte, NC office is easy to find within the Promenade on Providence area. The practice is located in the building behind The Fresh Market and on the second floor above Golf Galaxy. For the most convenient access:
- Look for the stairs or elevator located toward the rear of the building near the Men’s Wearhouse.
- Use these to reach the second floor, where our office is clearly marked.
If you have any questions about parking or navigating the building, our front office team will be happy to assist you before your visit.
Our Payment & Financing Options
We want financial details to feel clear and manageable, not stressful. That is why we offer several ways to handle the cost of your care:
- Payment methods: We accept cash, checks, and major credit cards for your convenience.
- Dental insurance: We work with many insurance carriers and will file claims on your behalf to help you maximize your benefits.
- Financing amounts: Some patients may qualify for third-party financing with approval amounts that can range from $2,500 to $75,000, depending on eligibility and the lender’s terms.
- CareCredit: For those who qualify, CareCredit can be used to divide treatment costs into monthly payments, making it easier to proceed with larger or multi-step treatment plans.
Our team is always available to review your treatment plan, explain estimated costs, and help you explore payment options. We want you to feel comfortable asking questions so you can make informed decisions about your care.
Start Your Visit With Confidence
At Promenade Center For Dentistry, we are dedicated to making every step of your experience as smooth as possible, especially your first visit. From easy-to-complete forms and clear directions to flexible payment and financing options, our Charlotte, NC team is here to support you. When you are ready to schedule, reach out to our office so we can help you plan your visit and take the next step toward a healthier, more confident smile.